FAQ RaceME Ultra

The reason is a grim security concern doing that.
This would allow lunatic hackers from China or Mideast or somewhere to intrude into your truck and to get control over it from 1000 or 10 000 miles away. A hacker than could do anything what CAN bus allows, including to activate the Airbag or to apply brakes or anything and all what can be commanded over the bus. This is a very real scenario, each end every computer system or cell phone can be hacked and it is only a matter of time that this would come true if we would go that way. There would not be a easier solution to kill Americans driving on highway without any risk for punishment for this sick people. They even could watch the accident over the rear view camera of truck.

So RaceME will never offer such a solution.

Can’t find OTF anymore after updating to 1.1.1 Firmware
We changed Gauges Menu from OTF to RT for Real Time programming
So RT is what OTF was before, only with a different name

First thing’s to do after getting the tuner
Update tuner with latest release
Tuner will come with a not up to date software
Where to get it: http://www.raceme.eu/index.php?page=product&info=11
Where to find 7Zip unzipper:  http://www.7-zip.org

Flash-Programming
Never do the programming in the morning without fully charged batteries!!
Do it after a trip with some miles to have full charged batteries, or if you have a good battery charger what has a flash option adjust it to 14.2Volt at programming.
Programming with a Voltage below 12.3 Volt will lead to problems.
If you have some odd problems like a timing noise, repeat programming with full charged batteries.

What to do if getting a problem
Send progprot.txt file, you can find it into root directory of SD card
Or send pictures of info screens to: office@raceme.eu
Go into
RaceME Ultra Info
Vin#lock check (take picture)
RaceME Ultra Information (take picture)
ECM Information (take picture)

No valid SD card found!
Card symbol on right bottom of screen has white color.
One of the files in “data” folder is missing or wrong, Format SD card and repeat extracting update file to SD card. Use “extract here” from 7zip menu if you have big file on SD card or use drive letter like E: as path to extract files.
Error codes with 7000 # are showing a mismatch between firmware and Data files, you mixed old and new files. Solution is to format SD card and again extracting zipped files to card.

Can’t find EGT probe in Temp Menu
Unplug OBD connector
Unplug probe connector from controler
Plug in probe connector into controler
Plug in OBD connector
Probe will show up in Temp menu

Ultra will not connect to ECM and ask for KEY ON – KEY OFF in endless loop
If you are using any aftermarket device like a Alpine GPS/Soundsystem you must switch it OFF, this device uses CAN addresses what can collide with the Ultra.
If problem persists ask RaceME.

ERROR Code 1
Remove SD card from tuner and format it on computer, copy files to card and insert it in tuner again. Use FAT Standard file system
That should do the trick

How to do a Software/Firmware update
Automatically: the device will update itself once you copy the new firmware into the SD root directory and then unplug OBD cable and plug back in so you have a cold start of both units, the controller and the display.
Manual: Press “Firmware update” button under “Config tools” menu and follow the displayed instructions
If we have released new features or corrections like for the VGT issue we had than you must do a full customized programming of truck to have the new software not only on card and tuner but also into trucks ECM. This is very important to do, our corrections can’t work if you don’t do the customized tuning.

Returning truck to stock
If you return your truck to stock even the RSA code is switched on again
Your truck is really stock again after returning

What to do with the unlock cable
Now with the OTF for the 2010-2015 trucks all this models it must have cable connected
On previous models you don’t need it until we will release the same features like OTF programing and trans tuning for this models.
On all 2010up models you will get a CEL (check engine light) without a DTC if you remove dongle or unlock cable.

Problems at first programming
Getting one of the following error codes:
15000 => Check Controller <-> Dongle <-> OBD connections
15010, 15020, 15030, 15040, 15050 => Check Controller <-> Dongle connection
15100, 15105, 15106 => Report the error with ECM info page
15101, 15102, 15103, 15104, 15107, 15108, 15109, 15110 => Try again the operation
15200, 15210, 15211 => Check Dongle <-> ECM connection
15212 => Request a recovery
1502 = Dongle connection or bad dongle
Check connection between dongle and connector in engine compartment!!!!!!

SD card issues
If getting a Inconsistence data message you possibly mixed old with new files.
Codes with 7000# are coming along with this message if you try to program truck.
Always delete old files before copying new files to card or better format it with FAT32 file system.

It seems that MAC computers create new file names after copying what leads to problems and tuner can’t find the files. We had to exchange over 60 emails with a Mac user until he got the update to card and tuner.
This is what he told: I think using the mac was the issue. I downloaded the new update to our hp, downloaded your files from drop box to hp, transferred to sd card, unzipped files, plugged SD card into tuner, plugged in power, automatically went into update mode.

Having endless loop of KEY ON and KEY OFF commands from tuner
If using a aftermarket GPS/Sound system like the Alpine this device occupies CAN Bus addresses what are used from the Ultra. Turn off this device as long as you are programming truck or remove it complete if you want to use our OTF programing.

Transmission tuning 
Only the 68rfe transmission is actually supported
Aisin equipped trucks are not supported.

Getting a CEL without DTC after programing truck

The units flashing a pattern of two red flashes, one green flash, and two more red flashes, and then repeats over and over.

The problem is caused by the micro USB cable what goes up to display The Cable is 1,5M long

The power cord costs $15 but we add $50 shipping costs on all orders under $500.

Because we are located in Austria.

Its a simple micro USB cable what you can get in every electronic store.

https://racemeofficial.com/shop/tuners/mini-usb-cable/

If you have the red/green light sequence:

Do the following all with KeyOFF

Unplug OBD cable and USB cable from screen
Pull dongle from controller
Wait 10 minutes and plug all components back on
Plug back USB cable
Do not insert SD card
Key must stay in OFF position
Plug in OBD cable
Start tuner by touching screen
Tuner must start again
Turn tuner OFF and insert SD card
Now do a Key ON and tuner will start.

Getting a 15102 Error at RT programming on a 2007-09 truck after ECM programmings
After each ECM programing do a RT programing with Key ON but Engine Off. Afterwards RT works also with Engine running.

Gauges frozen and having white or red hour glases;

The reason for the problem is that you use a *marked SAE PID in gauges. You only should use Cummins PID´s.

Go into config tools
Dashboards
Reset Dashboards and Parameter Config
Press YES and all your gauges are back to stock
Now choose new gauges and avoid SAE pids like timing pid.

RaceME Tuner Important Information

RaceME Ultra Pyro not showing up in gauge selection menu.

Pyrometer kits must be plugged into a controller prior to plugging in OBD2 port or the “RaceME EGT sensor temp” will not show up in the gauge selection menu.  If it is already plugged in and you can’t find this PID, The directions are as follows:  Turn key off–> unplug OBD2–> unplug EGT sensor cord from controller–> wait 30 seconds–> reconnect EGT sensor to controller–> reconnect OBD2 –> power up tuner with key on operation–> select gauge you wish to modify–> find “RaceMe EGT sensor temp” under the temperature menu.

RaceME Ultra Speedometer Calibrations Under the ABS menu.

DO NOT try to make ABS changes while you are driving. This is not a real-time function. The purpose of the ABS menu is to correct speedometer for different size tires. This has to be done with the key on – engine off to be effective.  Failure to do so may disable the ABS module.

RaceME Ultra Micro USB cord Orientation.

When plugging in micro USB cords, the type “B” logo on the cord must be facing down on both the controller and the monitor.  Damaged socket due to improper connections will not be warrantied.

“DPF FULL” Message 2007.5 – 2012 trucks.

There is a differential pressure sensor bolted to the passenger side of the transmission. This sensor remains active after delete tuning. This sensor has two hoses connected to it that attach to the stainless lines on the exhaust. This sensor has to remain open to the atmosphere. Do not loop the hose around to the other outlet of the sensor. This may cause pressure differential. Its recommended leaving about a 6 inch tail of hose off the sensor so that if mud should pack up in there, it only plugs the hose and not the sensor. Should this sensor fail, it must be replaced.

Service Required. See Dealer Now message.

The most often cause for this message is the regenerative timers that the ECM records within itself. Once these timers reach a predefined value, the ECM requests that the exhaust be serviced. To reset these timers, a Witech Diagnostic scanner or equivalent will be required. These timers are as follows:

• Reset After treatment Trip Information
• Reset Fuel Pressure Limiting Valve Accumulators
• Reset NOx Absorber Counts
• Reset Regenerative Filter Timers
• View/Reset Duty Cycle Accumulators
• View/Reset Trip Information Accumulators
• View/Reset DPF After Treatment Over Temp Events
• View Reset DOC After Treatment Over Temp Events
• View/Reset Duty Cycle Maps
• View/Reset NAC After Treatment Over Temp Events
• Reset all of them, ALL

Another reason for this message is that the fuel pressure relief valve in the front of the fuel rail is weak. This relief valve is intended to relieve over pressure in the event of a pressure spike. The cure is to get a shim kit and shim this valve or replace it with a new one.  If you are wondering why a code reader can’t delete this, and because there are no DTC’s, it’s that these are simple counter’s which give the ECM information about re-generations and the count of over temp events. At an assigned value of such events, the ECM thinks there is a problem with the DPF and comes with the SEE DEALER NOW message.

RaceME Ultra Error code diagnostic:

• Error 15210/14000 – 2010 to present trucks. This code indicates a communication error in the RSA unlock cable. The most common fix is to plug it in.
• Error Code 1- All trucks. This code indicates a problem with the file system on the SD card. The solution is to reformat SD card and reinstall entire file system.
• Error code 18053- All models. You are trying to access tuner function with the key in the off position.
• Error code 12161/12163.  This code indicates the truck was running while you tried to program it.  The tuner will now recover back to stock.  If problem persists, disconnect both negative terminals on batteries for 30 min to reset ECM.
• Error code 30015- All models. Wrong tuner VIN error. You are trying to install a VIN request on a tuner it was not requested from. You can request  VINs from any vehicle but those requested VINs have to be installed on the tuner they were requested from.
• Error code 10011 Certificate Failed. This code indicates that the tuner was updated while waiting for a vin license to be processed.  Contact RaceME for a re- submit of the licence.
• Error code 20002 No valid SD Card. There is a problem with the FAT32 files system on the SD card.  Fix is to format SD and reinstall file system.
• Error Unknown software. Ensure tuner is up to date with latest software.  If the truck has previously had another brand of tuning, the operating system may have been changed.  Contact RaceME Official for a recovery file to recover the truck.

RaceMe STD and RaceME Pro tuner code diagnostic:

• Error “UNKNOWN BOOTLOADER” Cab and chassis models. Request recovery file from RaceME Official.
• Can Error 161,152,121 All models. Can errors are usually caused if voltage issues are present.  Check all connections on batteries and grounds.  Tune vehicle with a battery charger on 10-15 amp charge.  If problem persists, contact RaceME Official for a recovery file.
• To update a RaceME Standard or Pro Model, a standard printer is required.  This cord in not included.